Foundational Empathy for Site Reliability Engineers in Developer Experience
Master the art of understanding and addressing developer needs to build more reliable systems and foster seamless collaboration within the SRE landscape.
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Understanding Empathy and Developer Pain Points
Unit 1: Empathy Fundamentals for SREs
Unit 2: Uncovering Developer Frustrations
Unit 3: Gathering Developer Feedback
Translating Empathy into Actionable SRE Improvements