Foundational Empathy for Site Reliability Engineers in Developer Experience

Master the art of understanding and addressing developer needs to build more reliable systems and foster seamless collaboration within the SRE landscape.

Understanding Empathy and Developer Pain Points

Unit 1: Empathy Fundamentals for SREs

Unit 2: Uncovering Developer Frustrations

Unit 3: Gathering Developer Feedback

Translating Empathy into Actionable SRE Improvements

Unit 1: From Pain to Plan: Actionable Insights

Unit 2: Empathy in Action: SRE Solutions