ServiceNow Vendor Management Implementation for B2B: A 3-Hour Practical Guide with Summarized Capsule Module

Master the essentials of ServiceNow Vendor Management for B2B, from core module navigation and data configuration to designing workflows and monitoring vendor performance, all within a practical 3-hour guide.

Foundational Concepts and Core Modules

Unit 1: Introduction to ServiceNow Vendor Management

Unit 2: Core Modules for Vendor Management

Unit 3: Navigating and Understanding the Environment

Vendor Data Configuration and Basic Workflow Design

Unit 1: Setting Up Vendor Data

Unit 2: Designing Basic Workflows

Unit 3: Service Catalog for Vendors

Unit 4: Vendor Performance Metrics

Advanced Features and Performance Monitoring

Unit 1: Vendor Performance Monitoring

Unit 2: Reporting and Dashboards

Unit 3: Addressing B2B Challenges

Unit 4: Extending Capabilities