Root Cause Analysis for Technical Program Managers

Master the art of Root Cause Analysis to systematically identify, analyze, and resolve technical project failures and incidents, driving continuous improvement and ensuring long-term project success.

Foundations of Root Cause Analysis and Problem Identification

Unit 1: Introduction to RCA for TPMs

Unit 2: Problem Definition and Scope

Unit 3: Information Gathering and Validation

Applying RCA Methodologies and Driving Resolution

Unit 1: Core RCA Methodologies

Unit 2: From Analysis to Action

Unit 3: Communicating and Learning