New Manager: Handling Cliques, Underperformance, and Difficult Personalities

Equip new managers with essential strategies to navigate team dynamics, address underperformance, and manage challenging personalities for a productive and harmonious work environment.

Understanding Team Dynamics and Cliques

Unit 1: Clique Dynamics: Understanding the Basics

Unit 2: Preventing and Addressing Cliques

Addressing Underperformance: A Structured Approach

Unit 1: Setting the Stage for Success

Unit 2: Monitoring and Feedback

Unit 3: Performance Improvement Plans and Beyond

Navigating Difficult Personalities

Unit 1: Understanding Difficult Personalities

Unit 2: Strategies for Effective Interaction

Conflict Resolution and Mediation

Unit 1: Understanding Workplace Conflict

Unit 2: Conflict Resolution Techniques

Unit 3: Preventing Future Conflicts