Shorelight Student Services Sales Training: Pitching to Student Needs
Master the art of needs-based selling by deeply understanding Shorelight's student services and how they drive student success.
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Understanding Shorelight's Core Student Services
Unit 1: Introduction to Shorelight's Student Services
Welcome to Student Svcs!
The Value Proposition
Unit 2: Academic Advising: Guiding Student Success
What is Academic Advice?
Features & Benefits
Success Stories
Unit 3: Career Services: Launching Global Careers
What is Career Services?
Features & Benefits
From Campus to Career
Unit 4: Student Life Support: Thriving Beyond the Classroom
What is Student Life?
Features & Benefits
Differentiating Shorelight and Matching Services to Student Needs
Unit 1: Shorelight's Competitive Edge
The Shorelight Difference
Beyond the Brochure
Unit 2: Retention and the Power of Support
Retention Connection
Happy Students, Happy School
Unit 3: Active Listening and Needs Discovery
Listen Up!
Probing Questions
Unit 4: Matching Needs to Solutions
Solution Time!
Personalized Plans
Objection Handling
The Perfect Pitch
Navigating Resources and Connecting Students
Unit 1: Finding the Right Resources
Resource Rundown
Database Deep Dive
Contact List Conquest
Unit 2: Connecting Students with Services
Service Guide Guru
Channel Choices
Referral Route
Unit 3: Following Up for Success
Follow-Up Fundamentals
Tracking Tools
Feedback Loop
Closing the Loop